Employee Internal sales / telephone acquisition (m/f/d)

Your area of responsibility Order acceptance and order processing Preparation of quotations Acceptance and processing of returns and delivery complaints Acceptance and processing of repairs and complaints Preparation of credit notes Support of assigned field service colleagues (m/f/d) Interface function to field service and other internal departments Customer support Master data maintenance - new customer creation Your profile Successfully completed commercial training or comparable qualification Professional experience in internal sales [...]

Your area of responsibility

• Order acceptance and order processing
• Preparation of offers
• Acceptance and processing of returns and delivery complaints
• Acceptance and processing of repairs and complaints
• Creation of credit notes
• Supervision of assigned field service colleagues (m/f/d)
• Interface function to the sales force and other internal departments
• Customer service
• Master data maintenance - New customer creation

Your profile

• Successfully completed commercial training or a comparable qualification
• Professional experience in internal sales
• Experience in dealing with common MS Office applications and merchandise management systems
• A high degree of service orientation and communicative strength
• Good knowledge of German
• The ability to work in a team and an assertive and self-confident manner round off your profile

We offer you

• Part of an international group of companies
• High-quality technical equipment
• Structured induction
• Bike leasing, corporate benefits
• Social benefits

About Us

The TIP TOP Automotive GmbH is a subsidiary of a globally operating, renowned major company and a leader in the areas of tire repair and workshop equipment in its automotive division. It guarantees innovative solutions for the tire market (automotive, two-wheeler and bicycle) and offers its customers tailor-made system solutions from a single source. Customers benefit from a complete range of in-house products, merchandise and a comprehensive service and training offering.